Sweet Troubles is proudly based in the Netherlands, where every piece is dreamed up with a touch of European charm and effortless femininity. We ship directly from our Dutch studio and trusted partner warehouses to bring a little sweetness to wardrobes across the world.

Yes! We ship worldwide. Shipping costs and delivery times will vary depending on your location. At checkout, you’ll see the exact shipping rates and estimated delivery window.

Within the Netherlands and Belgium: 4-10 business days.

International Orders: 5–14 business days, depending on customs and local carriers.

We’ll send you a tracking number as soon as your order ships so you can follow it every step of the way.

Sweet Troubles is exclusively online! This means we can serve customers all across the world but unfortunately we don't have a physical location where you can come and try on garments before buying. Our office and warehouses are closed to the public.

No worries! We accept exchanges and returns within 14 days of delivery, as long as items are unworn, unwashed, and in their original packaging. Please see our Return Policy page for full details.

Yes 💕 From time to time, we run special promotions, including free gifts with purchase or first-order discounts. Make sure to sign up for our newsletter so you never miss an exclusive offer.

We aim to process and ship all orders within 1–3 business days. Once dispatched, standard delivery typically takes 4-10 business days, depending on your location.

Please note that delivery times are estimates and may vary due to courier delays beyond our control.

Orders can be changed or canceled within 12 hours of purchase. After this window, we begin processing and cannot guarantee changes. Please contact our Customer Care Team right away if you need assistance.

Absolutely. Shopping with Sweet Troubles is completely safe and secure. Our website uses advanced SSL encryption to protect your personal information and payment details at every step. We partner only with trusted global payment providers, so your checkout experience is smooth, private, and protected.

Sweet Troubles does not offer holds or "automatic" exchanges upon return. Once your return has been processed, you’ll receive store credit that you can use to reorder the correct size or color, or treat yourself to something else from our beautiful collection.

At Sweet Troubles, we want you to love every piece you order. If you’re not completely happy, you can choose between store credit or a full refund to your original payment method.

Returns must be made within 14 days of receiving your order, and the return shipping costs are covered by the customer.

Refunds are processed once we’ve received and approved your return. It may take 5–7 business days for the refund to appear in your account, depending on your bank. If you have any questions or need help, our Customer Support team is always here for you at info@sweettroubles.com.

No worries, lovely, sometimes confirmation emails slip into the junk folder or there may be a small typo in your email address. Please note that order processing takes 1–3 business days, so if it’s still within that period, there’s no need to worry. If you haven’t received anything after that, simply contact us HERE, and we’ll resend your confirmation.